Privacy Policy

Last updated: February 2, 2026

Closets Las Vegas (“we,” “our,” or “us”) respects your privacy and is committed to protecting the
personal information you share with us. This Privacy Policy explains how we collect, use, store,
share, and protect your information, including information related to email and SMS (text message)
communications.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our
website, submit a form, request a consultation, schedule services, make a purchase, or communicate
with us.

The types of information we may collect include:

Name
Email address
Phone number (including mobile number)
Mailing address
Project details and preferences
Communication preferences
Any other information you voluntarily provide

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Providing and managing our custom closet, pantry, garage, and related services
Scheduling consultations, installations, and follow-ups
Responding to inquiries and customer service requests
Sending transactional communications such as appointment reminders and service updates
Communicating with you regarding your project or account
Improving our website, services, and customer experience
Complying with legal and regulatory requirements

3. SMS (Text Messaging) Communications

SMS Consent

We collect mobile phone numbers and send SMS messages only to individuals who have expressly opted in
to receive text messages from us. Consent may be obtained through one or more of the following methods:

Website forms that include a clear and conspicuous SMS disclosure and an unchecked opt-in checkbox
Contact or consultation request forms, including booking pages, that disclose SMS communications
Verbal consent provided during a phone call, which is documented internally

Providing consent to receive SMS messages is not a condition of purchasing any products or services.

Types of SMS Messages

SMS communications sent by Closets Las Vegas are limited to service-related messages only. These messages may include:

Appointment confirmations and reminders
Project updates
Installation notifications
Customer service–related communications

We do not send promotional or marketing text messages unless explicitly disclosed and separately
consented to at the time of opt-in.

Message frequency may vary based on your interaction with us.

Opt-Out and Help Instructions

You may opt out of SMS messages at any time by replying STOP to any text message.
After opting out, you will no longer receive SMS messages unless you re-enroll.

For help, reply HELP or contact us using the information provided below.

Standard message and data rates may apply.

4. Email Communications

If you provide your email address, we may send you transactional emails related to your account or
services. Marketing emails are sent only if you have opted in. You may unsubscribe from marketing
emails at any time by using the unsubscribe link included in the email.

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

Service providers that help us deliver communications (such as email and SMS platforms)
Technology providers that host or support our systems
Contractors or partners involved in fulfilling requested services

These third parties are authorized to use your information only as needed to provide services to us
and are required to protect your information.

6. Data Retention

We retain personal information, including mobile phone numbers and SMS consent records, only for as long
as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and
regulatory requirements.

SMS data is retained until you opt out of receiving text messages or request deletion of your information.
You may request deletion of your personal information at any time by contacting us using the details below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your
personal information, including mobile phone numbers and SMS consent data, from unauthorized access,
disclosure, alteration, or destruction.

Access to customer phone numbers and SMS consent records is limited to authorized personnel and systems
that require such access to perform their duties.

While no method of transmission or storage is completely secure, we strive to use commercially acceptable
means to protect your information.

8. Your Privacy Rights and Choices

You have the right to:

Opt out of SMS or email communications at any time
Request access to the personal information we maintain about you
Request correction or deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the information below.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic,
and improve our services. You can control cookie preferences through your browser settings.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices
or content of those websites. We encourage you to review the privacy policies of any third-party sites
you visit.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal
information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the
updated policy.